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From its humble beginnings in 2012, Amma Infotech has grown into a powerhouse in business support services, helping organizations worldwide optimize operations with expertise in AI & ML, back-office, customer service, and digital marketing. Founded by visionary entrepreneur N Naresh Kumar in Chittoor, Andhra Pradesh, Amma Infotech was built with a mission to create employment opportunities and foster growth in small towns. With just a few computers and a big dream, Naresh launched the company, navigating early challenges with dedication and guidance from his mentor, Shri Naveen Lakkur.
Over the years, Amma Infotech has expanded its client base to over 157 organizations and successfully completed more than 675 projects across various domains. The company’s success is driven by its core philosophy of "Connect – Understand – Process – Deliver," a model that prioritizes client satisfaction and excellence in service delivery. Each project at Amma Infotech is handled with a commitment to quality, timely delivery, and cost-effective solutions.
As we celebrate 12 years of achievements, we’re excited about the future, with plans to expand our offerings, embrace cutting-edge technology, and continue supporting our clients’ growth. Thank you to our clients, partners, and team for being an integral part of our journey!
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Write a 800 word blog title and content on amma infotech journey of 12 years
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Blog Title:12 Years of Excellence: The Inspiring Journey of Amma Infotech
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In the bustling town of Chittoor, Andhra Pradesh, Amma Infotech began with a dream—a vision of creating opportunities in small towns, providing quality outsourcing services, and supporting businesses worldwide. Over the past 12 years, Amma Infotech has grown from a modest start-up into a recognized leader in business support services, with a commitment to delivering high-quality, scalable solutions in AI & ML, back-office, customer support, and digital marketing. This blog captures the story of Amma Infotech’s inspiring journey, tracing the values, challenges, and successes that have shaped the company since 2012.
The Humble Beginnings
Amma Infotech was founded by N Naresh Kumar, a driven entrepreneur, innovator, and musician with a passion for creating jobs and making a positive impact in his community. With a few computers under his father’s office steps, Naresh embarked on a journey to turn Amma Infotech into a company that could empower businesses and support local talent. It was a challenging time—the startup landscape in small towns had little support, and resources were scarce. However, with his dedication and the guidance of his mentor, Shri Naveen Lakkur, Naresh was able to launch Amma Infotech on December 19, 2012.
From day one, Amma Infotech operated with a core mantra: "Connect – Understand – Process – Deliver." This philosophy formed the foundation of the company’s operations, ensuring every project focused on understanding client needs, processing with precision, and delivering results that exceeded expectations. This customer-centric approach set Amma Infotech apart and helped the company attract its first clients.
Overcoming Early Challenges
The early years were filled with challenges, from securing clients to competing with established industry players. Despite these obstacles, Amma Infotech thrived, driven by Naresh’s commitment to quality, customer satisfaction, and building long-term partnerships. The company’s small but dedicated team worked tirelessly to meet and exceed client expectations, earning trust and loyalty with each project.
A key factor in Amma Infotech’s success during these formative years was its ability to remain adaptable. In a rapidly changing industry, the team embraced technology and continuously innovated to provide relevant, efficient solutions. This adaptability allowed Amma Infotech to steadily grow, eventually expanding its service offerings to cater to an increasingly diverse client base.
Building a Strong Client Portfolio
As Amma Infotech began to gain momentum, the company built a reputation for reliability and excellence, gradually attracting more clients. Some of these early clients included significant names in various sectors. Amma Infotech’s consistent results and personalized service helped it secure over 157 clients and complete more than 675 projects over the years, establishing the company as a trusted name in the outsourcing industry.
One of Amma Infotech’s first major clients was Fincare Small Finance Bank, a relationship that further solidified the company’s reputation. The team’s success with Fincare and other early clients was a testament to Amma Infotech’s commitment to providing top-notch services, no matter the project’s size. Today, Amma Infotech’s client portfolio spans industries including finance, healthcare, e-commerce, and technology, with projects ranging from back-office support to cutting-edge AI & ML applications.
Expanding Service Offerings
As the business grew, so did Amma Infotech’s services. The company began by offering essential back-office support, and customer services, gradually adding advanced solutions in AI & ML, digital marketing, and tech support. This expansion was not only in response to industry trends but also a reflection of the team’s commitment to addressing client needs comprehensively. Each new service line was introduced after careful planning, with a focus on maintaining the same quality and reliability that Amma Infotech’s clients had come to expect.
The foray into AI & ML support services was a significant milestone, enabling Amma Infotech to assist clients in automating processes, enhancing data insights, and improving overall business efficiency. This service line includes data collection, annotation, transcription, and more—offering clients the resources they need to leverage AI in their operations effectively.
Our Core Values
Behind Amma Infotech’s continued success are the core values that have guided the company from day one:
Client Satisfaction: Ensuring every client’s needs are understood, met, and exceeded.
Quality Assurance: Focusing on accuracy, timeliness, and consistency in every project.
Adaptability: Embracing new technologies and industry trends to offer relevant solutions.
Community Impact: Creating employment opportunities and fostering growth in small towns like Chittoor.
These values have made Amma Infotech more than just a service provider—they’ve made it a trusted partner for businesses seeking growth, innovation, and quality.
Mentorship and Leadership
Naresh’s journey was bolstered by the mentorship of Shri Naveen Lakkur, an innovation coach renowned for helping corporates build robust innovation cultures. Under Lakkur’s guidance, Naresh was able to craft a vision for Amma Infotech that extended beyond short-term gains, focusing on building a company culture that values learning, innovation, and growth. This mentorship has been instrumental in Amma Infotech’s journey, inspiring the team to consistently seek better ways to serve clients.
Looking Towards the Future
As Amma Infotech celebrates 12 years, the company is looking forward to an exciting future. With advancements in AI, machine learning, and digital solutions, Amma Infotech is positioned to expand its offerings even further, bringing innovative solutions to more clients and industries. The team is currently exploring opportunities to enhance their services in automation, data analysis, and digital marketing, always with the goal of delivering meaningful, impactful solutions to their clients.
At Amma Infotech, the journey is ongoing. The past 12 years have been filled with achievements, challenges, and invaluable lessons, each contributing to the company’s growth. As Naresh and his team look forward, they remain dedicated to their founding vision of creating opportunities, building relationships, and supporting client success every step of the way.
Conclusion
From a small-town startup to a recognized leader in outsourcing, Amma Infotech’s journey is a testament to perseverance, innovation, and the power of community-driven growth. The company’s success over the past 12 years is rooted in its unwavering commitment to quality, client satisfaction, and continuous improvement. Naresh’s vision of building a company that creates opportunities in small towns while serving global clients has come to life, transforming Amma Infotech into a trusted partner for businesses worldwide.
Here’s to the next chapter of growth, success, and impact for Amma Infotech—and to the many clients, team members, and partners who have been a part of this incredible journey. Content Contributed by N Naresh Kumar
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